-
C.H.E.S.S.*
C.H.E.S.S.*What's the next smart move to make for your washroom?C.H.E.S.S.* is a newly developed program to provide Facility Managers with an exceptional customer experience by developing longer-term washroom solutions. With the Kimberly-Clark Professional* C.H.E.S.S.* Program , not only can you quickly assess the state of your washrooms and how they stack up against optimal standards, you can also quickly identify specific areas for improvement when it comes to Cleanliness, Hygiene, Efficiency, Sustainability and Satisfaction.Book a FREE C.H.E.S.S.* Assessment with a Kimberly-Clark Professional* representative and get effective, comprehensive solutions to help enhance your washrooms in the long run, freeing up your time and budget for other important matters.
SATISFACTIONJust what exactly do your tenants think of the bathrooms in your building? Find out how a pristine washroom can get you greater tenant satisfaction and potentially increase revenue opportunities.
CLEANLINESSOne of the first few things people notice when they step into a washroom is cleanliness – in terms of both sight and smell. Find out how your bathroom stacks up based on odours, blockages, and overall appearance.
HYGIENELearn more about hand hygiene, preventing cross-contamination and providing your tenants with amenities that give them a pleasant washroom experience in the C.H.E.S.S. hygiene segment.
EFFICIENCYHow efficient is your washroom operation? We can help you achieve the balance between operational efficiency and tenant satisfaction. Discover how to save time and be financially efficient.
SUSTAINABILITYDo your part for the environment! Get tips on reducing wastage and how our products help save resources both for you and the environment.
CLEANLINESSOne of the first few things people notice when they step into a washroom is cleanliness – in terms of both sight and smell. Find out how your bathroom stacks up based on odours, blockages, and overall appearance.
SATISFACTIONJust what exactly do your tenants think of the bathrooms in your building? Find out how a pristine washroom can get you greater tenant satisfaction and potentially increase revenue opportunities.HYGIENELearn more about hand hygiene, preventing cross-contamination and providing your tenants with amenities that give them a pleasant washroom experience in the C.H.E.S.S. hygiene segment.SUSTAINABILITYDo your part for the environment! Get tips on reducing wastage and how our products help save resources both for you and the environment.EFFICIENCYHow efficient is your washroom operation? We can help you achieve the balance between operational efficiency and tenant satisfaction. Discover how to save time and be financially efficient.IT'S YOUR MOVE
Have you taken your C.H.E.S.S.* Test ? -
Cleanliness
Make Clean Washroom Your Winning Strategy
Let’s be honest, first impressions count. In fact they count a lot. Your tenant’s impression of your washroom’s cleanliness is affected by anything from odour, to toilet blockages, and the level of cleanliness is a direct reflection on the facility’s management.What defines a clean washroom? As a facility manager, you should be confident that your washrooms are sanitary, organized, smelling and looking good at all times.The typical office worker visits the washroom three to four times per day. For an average size facility, that equals more than 1.1 million annual opportunities to either impress tenants or open the door for complaints1. Since tenant complaints that stem from the washroom rank among the top 3 in a large office building2 , it pays to know why such a small area can be so troublesome.Case Study
Achieve Long-term Success
Eliminating Washroom OdoursNeed to know how we can help you achieve good results?
Book a Consultation with us
From The Article
Cleanliness: Better tenant satisfaction starts in the washroom
Hygiene: Paper towels make for happier, healthier tenants
Efficiency: Move your building to a winning postion with a more efficient clean -
Hygiene
Creating a healthier, more hygenic washroom
Hygiene is an issue most likely to impact customer satisfaction and complaints. We know that this is a topic that not only impacts overall efficiencies, costs and labour but also has a profound effect on employee productivity and on their overall experience in the building. It literally touches every issue that is important to managers, cleaners and occupants alike.Here are some questions that Facility Managers should be asking - ‘Are there personal hygiene products available in the washroom?’ ‘Are floors and/or sinks messy?’ ‘Is there signage in and around the washroom related to hygiene?’Kimberly-Clark Professional* is in a unique position to provide health and wellness solutions, benchmarking tools and behaviour change programs that help office workers to feel clean, refreshed and rejuvenated which improves personal self-esteem and contributes to creating exceptional workplaces. Read more >>Case Study
Achieve Long-term Success
Eliminating Washroom OdoursNeed to know how we can help you achieve good results?
Book a Consultation with usFrom The Article
Hygiene: Paper towels make for happier, healthier tenants
Efficiency: Move your building to a winning postion with a more efficient clean
Sustainability: 4 Smart Moves to a More Sustainable Washroom -
Efficiency
Drive continuous improvement in operational efficiency in office washroom
There are several ways to drive efficiency and our customers push the envelope daily on each one, striving to improve their bottom line. These are just a few:• Optimising cleaning staff operational time
• Improve tenant employee productivity
• Reduce cleaning labour time per job
• Reduce waste (product & labour)Many forms of waste are obvious, but others are not so easy to see without looking in unexpected places for them. Using LEAN principles, our consultants at Kimberly-Clark Professional* can uncover and identify problems that our customers have and offer solutions for ‘continuous improvement’. Our team has been trained to identify opportunities to maximise efficiencies, helping create healthier, safer and more productive work environments. Read more >>Case Study
Identify and Eliminate Causes of Labour
Waste in Your WashroomNeed to know how we can help you achieve good results?
Book a Consultation with usFrom The Article
Efficiency: Move your building to a winning postion with a more efficient clean
Sustainability: 4 Smart Moves to a More Sustainable Washroom
Satisfaction: Better washrooms make for satisfied tenants -
Sustainability
Sustainability in Office Washroom
Building and Facility Managers of large buildings will very likely have sustainability as a top priority and many may be considering pursuing a green building certification. In fact, there is a lot to consider as a Facility Manager when developing your building’s sustainable strategy.At Kimberly-Clark Professional*, we understand that Sustainability in and out of the washroom will always be one of the key ways to attract and retain the best tenants. While stricter government regulation may ultimately make green buildings the de-facto standard for new and renovated buildings in the future, customer demand is the primary reason why green buildings are becoming mainstream in today’s Class A commercial real-estate market.Our commitment to making your business more sustainable starts with the products we make. That’s why we continually work to reduce the environmental impacts of our products at all stages of the lifecycle – from raw materials through ultimate disposal. Through the newly launched C.H.E.S.S.* Program by Kimberly-Clark Professional*, not only do we hope to drive an even stronger emphasis on the importance of running sustainable, greener washrooms, we also aim to show you opportunities that can help you achieve your own sustainability goals. Read more >>Sustainability in the Washroom
Raise Your Building Standards by
Achieving Sustainability GoalsNeed to know how we can help you achieve good results?
Book a Consultation with usFrom The Article
Sustainability: 4 Smart Moves to a More Sustainable Washroom
Satisfaction: Better washrooms make for satisfied tenants
C.H.E.S.S*.: Get your building to a winning position with your washroom -
Satisfaction
Office tenant satisfaction
To a tenant (and to all of us really), the washroom is often more than a place to take care of physical necessities. It can represent a brief getaway - somewhere we can relax, refresh and clear our thoughts. We need to know that we're heading to a clean, hygienic, comfortable and even inviting place to take that much-needed break.By applying principles of psychology and anthropology to the washroom, we've learned how important it is to give visitors a sense of control. They need to feel that everything is in place, as it should be – that everything is okay.Just what exactly do your customers think of the washrooms in your building? Find out how a pristine washroom can get you greater client satisfaction and potentially increase revenue opportunities. Read more >>Need to know how we can help you achieve good results?
Book a Consultation with usFrom The Article
Satisfaction:Better washrooms make for satisfied tenants
C.H.E.S.S*.: Get your building to a winning position with your washroom
Cleanliness: Better tenant satisfaction starts in the washroom -
Articles
C.H.E.S.S*. ARTICLESC.H.E.S.S.* Program by Kimberly-Clark Professional*
Get your building to a winning position with your washroomBeing a Facility Manager is a tough and sometimes thankless job. There are so many tasks to juggle on a daily basis, and emergencies that need your urgent attention often come up out of the blue. It’s your job to ensure that your building runs like a well-oiled machine, no matter what. One of the best indications that you’re doing a good job is when your tenant doesn’t have any complaints...CLEANLINESS
Better tenant satisfaction starts in the washroomBelieve it or not, your washrooms can make or break the relationship with your tenants. And, because tenants are your top priority, that makes washrooms one of the most important aspects of your building. Unfortunately washrooms are among the top three generators of tenant complaints. In fact, one U.S. building tenant states, “I tend to judge the office building by how well kept the bathrooms are during the course of a day...HYGIENE
Paper towels make for happier, healthier tenantsAs a Facility Manager, tenants are your best assets so it only makes sense to take good care of them. One way to ensure tenant satisfaction is to provide smarter, more sustainable office hand hygiene. While air dryers can eventually get your hands dry, they may not be the most hygienic. Find out how using a paper towel is a hygienic, sustainable and cost-effective way to practice safe hand drying, leading to happier tenants...
Hygiene in the washroom: The Usual Suspects
Use these tips to uncover regularly occurring washroom problems.The level of hygiene in your office washrooms is indicative of the level of professionalism of your building. Washroom hygiene has a massive impact on the way tenants view your overall building management abilities. In order to make the best impression on tenants, as well as facilitate a culture that’s in the best interest of employees, your standard of washroom hygiene needs to be exceptional...EFFICIENCY
Move your building to a winning position with a more efficient cleanThe life of a Facility Manager is anything but relaxing. In the midst of managing everything from HVAC issues to tenant requests, washroom complaints can become a daily pain. "I have trouble keeping my team motivated because they suffer from depression," admits the Facility Manager of a Brazilian banking organization. "Everybody brings problems to us, not solutions...
Are you washing good dollars down the drain?Savvy Facility Managers know that productivity costs are 112 times higher than energy costs. Unfortunately, too much emphasis is put on reducing product costs when it is actually labour costs that drive the bulk of the expense. In fact, 90% of facility management costs are tied to labour rather than products...SUSTAINABILITY
5 Smart Moves to a More Sustainable WashroomBuilding and Facility Managers of large buildings will very likely have sustainability as a top priority and many may be considering green building certification. In fact, there is a lot to consider as a Facility Manager when developing your building’s sustainable strategies. At Kimberly-Clark Professional*, we understand that Sustainability in and out of the washroom will always be one of the key ways to attract and retain the best tenants...SATISFACTION
Better washrooms make for satisfied tenantsFacility Managers have one main focus: satisfied tenants. Inadequate washroom conditions are one of the top 3 tenant complaints; so keeping them clean and well stocked is key to keeping your building’s occupancy rate on the rise. In fact, some leading Facility Managers use their washrooms as a competitive edge that enhances the image of their building, helps retain current tenants and attracts new ones.... -
Book a Consultation
BOOK A CONSULTATIONGet effective, comprehensive solutions that will help move your washrooms to a winning position. Our team of experts have been trained to identify opportunities that maximise efficiencies, helping create healthier, safer and cleaner washrooms.What can you expect from a site visit?Our representatives will access your building washrooms for approximately two hours, depending on the size. There will be a brief meeting to discuss your goals, challenges, priorities, etc. These insights will dictate focused priorities for the site assessment.The site-visit will encompass washrooms, storage areas, break rooms, and recycle area, prioritising the areas mentioned by the Facility Manager as most important.Upon completion of the site visit, our representative will develop a solution, prepare the report for the Facility Manager to review, highlighting some of our best practices and pointing out improvement opportunities.Start the journey to better washrooms today by booking a consultation with one of our Kimberly-Clark Professional* representatives.
-
Washroom Product Bundle
C.H.E.S.S.* Washroom Product Bundle
HAND TOWEL - Multi-Fold 
Technologically advanced Paper Towel for superior hand drying and environmental benefits across our KLEENEX® & SCOTT® range..
AIRFLEX* Paper Towels have specially spread fibres creating absorbency cells to quickly draw the water in. AIRFLEX* Paper Towels can also help improve hygiene through more effective hand drying. Using AIRFLEX* Paper Towels can help reduce waste which can help improve productivity of cleaning staff and washroom image.
28630 TWL SCOTT M/FOLD WHT 250X16 , 28610 TWL SCOTT M/FOLD WHT 250X16 and 28100 TWL KLEENEX M/FOLD WHT 150X16
HAND TOWEL - Hard Roll Towel 
A more sustainable choice, AIRFLEX* Paper Towels reduce demand on natural resources with up to 25% less fibre used in production and reducing the amount of waste diverted to landfill.
AIRFLEX* Paper Towels delivers greater user preference. More satisfied users can mean less compaints.
86220 TWL SCOTT HRT WHT 305MX6 , 86290 TWL SCOTT HRT WHT 244MX6 and 82280 TWL SCOTT SLIMROLL 176MX6
HAND TOWEL - Compact Hand Towel 
Premium quality towel for superior softness, strength and absorbency.
05855 TWL SCOTT COMPACT 110X16 , 27021 TWL SCOTT COMPACT DELUX 140X22 , 27011 TWL SCOTT COMPACT STANDARD 160X22 and 27071 TWL SCOTT COMPACT VALUE 160X16
SOAPS - Antibacterial Soap 
The innovative system delivers superior cost control, hygiene and easy maintenance while making handwashing a more pleasant experience for greater user satisfaction.
Mild, all purpose moisturising skin cleanser enriched with emollients to rpotect skin from dryness irritation. PH belance resulting in healthy hands.Effective against a wide range of germs, reducing risk of cross infection. Mild formulation designed to encourage frequent handwashing.
11554 KLEENEX® Antibacterial Luxury Foam Soap , 12552 KLEENEX® General Luxury Foam Soap and 43287 KLEENEX® Gentle Lotion Sin Cleanser
TOILET PAPER/TISSUE - Single Sheet 
The individual sheet dispensing control usage and eliminates cross-contamination problems as the users only need to touch the paper they use. There is also no stub roll waste associated with this intelligent system. The fully enclosed unit ensures the tissue remains protected and hygenic at all times.
06392 SCOTT HBT (NON EMBOSSED) 45PACKS X 460S (1 PLY) and 06402 SCOTT HBT (NON EMBOSSED) 75PACKS X 300S (2 PLY)
TOILET PAPER/TISSUE - Roll 
For a more satisfying washroom experience, give your tenants this thicker, more comfortable option of tissue. Choose quality and value with the SCOTT® Jumbo Roll Tissue, balancing strength, absorbency and economy.
Provide tenants with a comfortable experience while at the same time reducing the amount of paper used due to the high absorbency of our tissue.
06221 SCOTT® JRT - 400m (16rolls) 1 ply , 06661 SCOTT® JRT - 200m (16 rolls) 2 ply , 06111 SCOTT® JRT - 250m (16rolls) 2 ply and 06511 SCOTT® JRT - 300m Plain (12rolls) 2 ply
Facial Tissue 
Premium quality and softness, providing the comforts of home away from home.
10621 SCOTT® FT Flat 72boxes X 90s , 10091 SCOTT® FT Cube - Plain 48boxes X 90s , 17561 KLEENEX® FT Flat 48boxes X 75s and 17551 KLEENEX® FT Cube 48boxes X 75s
Toilet Seat Solutions 
Put hygiene first with our Toilet Seat Covers. The covers promote sanitary practices and are flushable. Designed to provide superior hygiene and personal safety in the washroom Eliminates wasteful use of toilet tissue as substitute covers. Dispenses one cover at a time. Provides the user with extra protection from direct contact with toilet surface.
07410 TOILET SET COVER REFILL 24PACKS X 125S (1 PLY) and 69570 TOILET SEAT COVER
Dispenser Range 
Innovative overfill prevention device - prevents overfilling for easy dispensing, reduced littering and hence minimizing cleaning time. Stylish viewing window makes it wash to see when refilling is needed Concealed locking mechanism - open with push button or lockable with single key for the total range. Bottom locking for wasy access. Easy to maintian and controls costs. Dispenser cover conceals the backplate - no joints or grooves on top of dispenser to collect dirt or dust. Exceptionally hygienic - dispensers are designed with no dirt or dust traps.
69530 AQUARIUS* Dispenser Slimroll Towel , 69590 AQUARIUS* Dispenser Hand Roll Towel , 70220 AQUARIUS* Dispenser Folded Towel , 70230 AQUARIUS* Dispenser Folded Towel - Large , 74416 AQUARIUS* Dispenser Hygienic Bathroom Tissue , 70240 AQUARIUS* Dispenser Compact Towel and 69460 AQUARIUS* Hygienic Bath Tissue Dispenser
Sustainability
Make Clean Washroom Your Winning Strategy
Case Study
Eliminating Washroom Odours
Book a Consultation with us
Creating a healthier, more hygenic washroom
Case Study
Eliminating Washroom Odours
Book a Consultation with us
Drive continuous improvement in operational efficiency in office washroom
• Improve tenant employee productivity
• Reduce cleaning labour time per job
• Reduce waste (product & labour)
Case Study
Waste in Your Washroom
Book a Consultation with us
Office tenant satisfaction
Book a Consultation with us
Use these tips to uncover regularly occurring washroom problems.
C.H.E.S.S.* Washroom Product Bundle
Technologically advanced Paper Towel for superior hand drying and environmental benefits across our KLEENEX® & SCOTT® range..
AIRFLEX* Paper Towels have specially spread fibres creating absorbency cells to quickly draw the water in. AIRFLEX* Paper Towels can also help improve hygiene through more effective hand drying. Using AIRFLEX* Paper Towels can help reduce waste which can help improve productivity of cleaning staff and washroom image.
28630 TWL SCOTT M/FOLD WHT 250X16 , 28610 TWL SCOTT M/FOLD WHT 250X16 and 28100 TWL KLEENEX M/FOLD WHT 150X16
A more sustainable choice, AIRFLEX* Paper Towels reduce demand on natural resources with up to 25% less fibre used in production and reducing the amount of waste diverted to landfill.
AIRFLEX* Paper Towels delivers greater user preference. More satisfied users can mean less compaints.
86220 TWL SCOTT HRT WHT 305MX6 , 86290 TWL SCOTT HRT WHT 244MX6 and 82280 TWL SCOTT SLIMROLL 176MX6
Premium quality towel for superior softness, strength and absorbency.
05855 TWL SCOTT COMPACT 110X16 , 27021 TWL SCOTT COMPACT DELUX 140X22 , 27011 TWL SCOTT COMPACT STANDARD 160X22 and 27071 TWL SCOTT COMPACT VALUE 160X16
The innovative system delivers superior cost control, hygiene and easy maintenance while making handwashing a more pleasant experience for greater user satisfaction.
Mild, all purpose moisturising skin cleanser enriched with emollients to rpotect skin from dryness irritation. PH belance resulting in healthy hands.Effective against a wide range of germs, reducing risk of cross infection. Mild formulation designed to encourage frequent handwashing.
11554 KLEENEX® Antibacterial Luxury Foam Soap , 12552 KLEENEX® General Luxury Foam Soap and 43287 KLEENEX® Gentle Lotion Sin Cleanser
The individual sheet dispensing control usage and eliminates cross-contamination problems as the users only need to touch the paper they use. There is also no stub roll waste associated with this intelligent system. The fully enclosed unit ensures the tissue remains protected and hygenic at all times.
06392 SCOTT HBT (NON EMBOSSED) 45PACKS X 460S (1 PLY) and 06402 SCOTT HBT (NON EMBOSSED) 75PACKS X 300S (2 PLY)
For a more satisfying washroom experience, give your tenants this thicker, more comfortable option of tissue. Choose quality and value with the SCOTT® Jumbo Roll Tissue, balancing strength, absorbency and economy.
Provide tenants with a comfortable experience while at the same time reducing the amount of paper used due to the high absorbency of our tissue.
06221 SCOTT® JRT - 400m (16rolls) 1 ply , 06661 SCOTT® JRT - 200m (16 rolls) 2 ply , 06111 SCOTT® JRT - 250m (16rolls) 2 ply and 06511 SCOTT® JRT - 300m Plain (12rolls) 2 ply
Premium quality and softness, providing the comforts of home away from home.
10621 SCOTT® FT Flat 72boxes X 90s , 10091 SCOTT® FT Cube - Plain 48boxes X 90s , 17561 KLEENEX® FT Flat 48boxes X 75s and 17551 KLEENEX® FT Cube 48boxes X 75s
Put hygiene first with our Toilet Seat Covers. The covers promote sanitary practices and are flushable. Designed to provide superior hygiene and personal safety in the washroom Eliminates wasteful use of toilet tissue as substitute covers. Dispenses one cover at a time. Provides the user with extra protection from direct contact with toilet surface.
07410 TOILET SET COVER REFILL 24PACKS X 125S (1 PLY) and 69570 TOILET SEAT COVER
Innovative overfill prevention device - prevents overfilling for easy dispensing, reduced littering and hence minimizing cleaning time. Stylish viewing window makes it wash to see when refilling is needed Concealed locking mechanism - open with push button or lockable with single key for the total range. Bottom locking for wasy access. Easy to maintian and controls costs. Dispenser cover conceals the backplate - no joints or grooves on top of dispenser to collect dirt or dust. Exceptionally hygienic - dispensers are designed with no dirt or dust traps.
69530 AQUARIUS* Dispenser Slimroll Towel , 69590 AQUARIUS* Dispenser Hand Roll Towel , 70220 AQUARIUS* Dispenser Folded Towel , 70230 AQUARIUS* Dispenser Folded Towel - Large , 74416 AQUARIUS* Dispenser Hygienic Bathroom Tissue , 70240 AQUARIUS* Dispenser Compact Towel and 69460 AQUARIUS* Hygienic Bath Tissue Dispenser
TEST
